Next on:

#5007 - "Customer Survey" - Thursday, November 6, 2008 @ 9/8c on NBC
Dwight and Jim are shocked when they get the results of the annual customer survey report. (TV-PG L)

Thursday, May 1, 2008

"Did I Stutter?" - Season 4

Pam is sporting a new look at work with her glasses. She admits she spent the night at a "friend's" house and forgot her contact solution. Michael makes sure to point out that the glasses make her look ugly, and if she wants to be hot, the glasses need to come off.

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Michael is trying to find a way to "energize" his team. Michael calls a meeting and is open to suggestions. Andy suggests adding zing and pip to the Dunder Mifflin answering machine. Michael even thinks a rap would be good.

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Michael tries to get Stanley to chime in and he refuses. After Michael's constant badgering, Stanley raises his voice and says, "Did I stutter?" Michael leaves the meeting shocked by Stanley's outburst. Toby thinks Michael should take action and address the problem.

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Dwight discovers Andy is selling his SUV and offers to buy it for $1,500 below the asking price. Andy thinks about Dwight's offer. Dwight refuses to leave until the car is his and Andy shakes his hand on the deal. Dwight has himself a used SUV and in return flips the car for a higher profit, much to Andy's dismay.

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Michael turns to Dwight for advice on to handle Stanley. Dwight presents a chart that describes everybody's role at Dunder Mifflin when it comes to authority. He also presents Michael with an emergency chart that puts Dwight in charge of everybody if Michael grants him the power. Michael refuses Dwight's offer to take power.

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Kevin approaches Pam and tells her it's a turn-on for women to wear glasses. Pam is left feeling uncomfortable and takes off her glasses, determined to work without them. Jim observes Pam struggling as she tries to answer the phone and take messages while practically blind.

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Michael tells the staff that he is going to fake firing Stanley. He "fires" Stanley in front of the entire staff. Stanley can't believe he's serious. He retaliates by telling Michael he's filing a lawsuit and taking Michael down with him. Michael begins to worry and takes the "firing" back. Stanley blows up at Michael for his behavior.

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Michael demands everybody leave but Stanley – the showdown has begun. Stanley tells Michael he has lost respect for him and Michael begins to tear up. Michael reminds Stanley that he is his boss whether he likes it or not and he needs to treat Michael like a boss. Stanley agrees and they shake hands on it.

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The next Dunder Mifflin meeting goes well when Stanley gives positive feedback to Michael. Michael is happy with his response, but not happy when Phyllis calls Michael's idea dumb. Michael demands everybody leave the meeting; it's Phyllis' turn to have a talk about authority.

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