Roy paced in the parking lot outside Dunder-Mifflin and then charged the building looking for Jim. When he spots Jim, he rushed him only to get pepper-sprayed in the eyes by Dwight, who managed to spray everybody around him as well.
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Roy was terminated following the incident and Dwight was looked upon as a hero. Angela enjoyed listening to Oscar describe the story of Jim being attacked and Dwight's valiant move with pepper spray.
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Michael was using different negotiation tactics on Darryl, who was asking for a raise. Michael went down a list of tactics he learned from the internet. Darryl stopped the negotiation to point out that Michael was wearing a lady's suit. Everybody in the office took notice to Michael's feminine suit.
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Pam was in the break room and Jim walked in. She apologized for him almost getting killed by Roy. Pam declared that it was completely over between her and Roy, but Jim wasn't convinced at all. She wanted to reiterate that she was very sorry for how things turned out.
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Darryl was asking for a ten percent raise and Michael kept denying him saying he couldn't have Darryl making more money than him. Darryl couldn't believe how little Michael made for how long he had been with the company. Darryl wanted to convince Michael to get his own raise.
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Michael finally got the nerve to call Jan up and ask for a raise. She wanted to speak with him in person and wanted him to bring Toby along for the ride. He thought it was a terrible idea and wanted to bring Darryl so he brought both men.
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Michael was waiting for his meeting with Jan and noticed the woman sitting next to him had a familiar looking suit on. Michael and Toby got called into Jan's office for a meeting by her young assistant.
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Roy stopped by to pick up his last paycheck. He spotted Jim and wanted to issue and apology for his behavior. After, he asked Pam out for coffee to try to explain his actions. At coffee, she told him that they should both be sorry for a lot of things and denied she was going to date Jim, because he had a girlfriend.
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Jim was dumbfounded as to how he could repay Dwight back for his bravery in saving him from Roy. He made a certificate of bravery and left it on Dwight's desk. Dwight was convinced that the Scranton Police Department really gave it to him. Then Dwight realized it was same certificate given to little kids and threw it away.
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Michael got Jan alone and divulged all of his insecurities about how much money he made. She felt sorry for him and offered him up a 12 percent raise, just as long as it was recorded he had asked for 15 percent. Michael felt like he was the master of negotiation.
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Jim caught Angela and Dwight making out in the office and was shocked with what he saw. He decided to keep it a secret and made a pact with himself that this would be Dwight's reward for saving Jim's life.
Michael was in crisis mode at Dunder-Mifflin when a disgruntled employee at the paper mill put an obscene watermark on one of their most popular orders of paper. Michael called the staff into a meeting and pointed the blame on Creed, who was responsible for quality assurance at the paper mill and blew it off.
Creed was hoping to do his own kind of damage control on the crisis by calling the paper mill and hoping to pin the blame of his mistake on to somebody else. Meanwhile, Kelly was in charge of getting the accountants up to speed on customer service for damage control. She thought the whole idea was B-A-N-A-N-A-S!
Michael sent Andy and Jim to the local high school to do damage control after the school used the recalled paper for their prom invitations. Things got more awkward when Andy discovered his new girlfriend was also a student at the school!
Dwight was put in charge of the press conference that Michael was going to hold because of the product recall. A reporter from the Scranton Times came to cover the historical conference.
Kelly was assisting Angela on how to be friendly on the phone. Angela was having a hard time apologizing to angry customers. Later, Oscar and Kevin trapped Angela into an apology, even when she followed her apology with an insult.
Michael couldn't believe his major client had turned away his free voucher of paper as an apology for the obscene watermark. Michael kicked her out of the press conference and told her she should call the "Ungrateful Beeyotch Hotline." The reporter wrote the entire exchange down.
Michael was afraid he had just created worst press for himself so he called Pam into his office to film his apology for the watermark. He told his "audience" that it would take a S.W.A.T. team to remove him from Dunder-Mifflin. Pam called it his best apology video ever.
Andy was still depressed over his discovery that his girlfriend was in high school and appeared to have had another boyfriend. Jim did his best to cheer him up while they rode back to work by singing a duet of "The Lion Sleeps Tonight."
